{"id":69,"date":"2026-11-01T20:12:23","date_gmt":"2026-11-01T19:12:23","guid":{"rendered":"https:\/\/lbstudio2d.com\/?page_id=69"},"modified":"2026-11-02T09:32:22","modified_gmt":"2026-11-02T08:32:22","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/lbstudio2d.com\/index.php\/remboursements_retours\/","title":{"rendered":"R\u00e9tractation et remboursements"},"content":{"rendered":"<style>.lb-legal{width:100vw;max-width:none;margin-left:calc(50% - 50vw);overflow:hidden;font-family:Arial,sans-serif;color:#f7edf4;background:#1a111b}body.page-id-69 .entry-title,body.page-id-69 .page-header{display:none}.lb-legal *{box-sizing:border-box}.lb-legal .hero{padding:76px 7vw;background:radial-gradient(ellipse at 85% 0,#62354f,#211421 60%);border-bottom:1px solid #78536a}.lb-legal .hero p{letter-spacing:.22em;text-transform:uppercase;color:#f2bad7;font-size:11px}.lb-legal h1,.lb-legal h2{font-family:Georgia,serif;font-weight:400}.lb-legal h1{font-size:clamp(40px,6vw,68px);margin:12px 0;line-height:1.04}.lb-legal .lead{max-width:800px;color:#eadde6;line-height:1.7;font-size:17px}.lb-legal .body{max-width:950px;margin:auto;padding:48px 24px 80px}.lb-legal section{padding:22px 26px;margin:0 0 16px;border:1px solid #5f4358;border-radius:16px;background:linear-gradient(145deg,#2d1c2d,#211521)}.lb-legal h2{font-size:26px;color:#f5cee2;margin:0 0 12px}.lb-legal p,.lb-legal li{line-height:1.75;color:#e9dfe8}.lb-legal a{color:#f6c4df}@media(max-width:600px){.lb-legal .hero{padding:52px 22px}.lb-legal .body{padding:32px 16px 55px}.lb-legal section{padding:20px}}<\/style><main class=\"lb-legal\"><header class=\"hero\"><p>LB STUDIO \u00b7 SERVICE CLIENT<\/p><h1>R\u00e9tractation et remboursements<\/h1><p class=\"lead\">Nos ateliers fournissent des contenus num\u00e9riques \u00e0 acc\u00e8s imm\u00e9diat : voici ce que cela change pour le droit de r\u00e9tractation et les remboursements.<\/p><\/header><div class=\"body\"><section><h2>Nous contacter d\u2019abord<\/h2><p>Pour toute question sur une commande, un paiement ou l\u2019acc\u00e8s \u00e0 un rendu, \u00e9crivez \u00e0 <a href=\"mailto:devis@lbstudio3d.com\">devis@lbstudio3d.com<\/a> en indiquant votre num\u00e9ro de commande, l\u2019adresse utilis\u00e9e pour l\u2019achat et le probl\u00e8me rencontr\u00e9. LB Studio examinera la demande et vous r\u00e9pondra dans les meilleurs d\u00e9lais.<\/p><\/section><section><h2>Droit de r\u00e9tractation<\/h2><p>Les rendus et vid\u00e9os cr\u00e9\u00e9s dans nos ateliers sont des contenus num\u00e9riques fournis sans support mat\u00e9riel, dont l\u2019ex\u00e9cution commence imm\u00e9diatement apr\u00e8s le paiement. Avant de payer, vous donnez votre accord expr\u00e8s pour que la cr\u00e9ation du rendu commence sans attendre la fin du d\u00e9lai de 14 jours et vous reconnaissez que vous perdez ainsi votre droit de r\u00e9tractation (art. L221-28, 13\u00b0 du Code de la consommation). Cet accord est recueilli par une case \u00e0 cocher obligatoire sur la page de paiement.<\/p><p>Cette page ne limite pas les droits imp\u00e9ratifs dont vous b\u00e9n\u00e9ficiez.<\/p><\/section><section><h2>Remboursements<\/h2><p><strong>Aucun remboursement n\u2019est accord\u00e9 une fois qu\u2019une image ou une vid\u00e9o a \u00e9t\u00e9 cr\u00e9\u00e9e<\/strong> : le service est consomm\u00e9 d\u00e8s la cr\u00e9ation du rendu, et le r\u00e9sultat vous est remis imm\u00e9diatement.<\/p><p>Un remboursement reste possible dans les seuls cas o\u00f9 la prestation n\u2019a pas \u00e9t\u00e9 fournie : paiement pr\u00e9lev\u00e9 \u00e0 tort ou en double, commande confirm\u00e9e mais impossible \u00e0 ex\u00e9cuter, ou cr\u00e9dits pay\u00e9s et non utilis\u00e9s \u00e0 la suite d\u2019un incident technique de notre part. \u00c9crivez-nous alors avec votre num\u00e9ro de commande ; le remboursement est effectu\u00e9 par le moyen de paiement d\u2019origine.<\/p><p>TVA non applicable, art. 293 B du CGI.<\/p><\/section><section><h2>Prestations sur mesure<\/h2><p>Pour une cr\u00e9ation r\u00e9alis\u00e9e par le studio sur devis, les modalit\u00e9s de modification, d\u2019annulation et de r\u00e8glement du travail d\u00e9j\u00e0 engag\u00e9 sont indiqu\u00e9es dans le devis accept\u00e9 et les conditions g\u00e9n\u00e9rales applicables. Contactez le studio d\u00e8s que possible si vous souhaitez modifier ou interrompre une demande.<\/p><\/section><section><h2>Garanties l\u00e9gales<\/h2><p>Les droits li\u00e9s aux garanties l\u00e9gales applicables aux consommateurs restent pr\u00e9serv\u00e9s. Pour une r\u00e9clamation, joignez si possible des captures d\u2019\u00e9cran ou la r\u00e9f\u00e9rence du fichier concern\u00e9 afin de faciliter le traitement.<\/p><\/section><section><h2>Besoin d\u2019aide ?<\/h2><p>\u00c9crivez \u00e0 <a href=\"mailto:devis@lbstudio3d.com\">devis@lbstudio3d.com<\/a> ou appelez le <a href=\"tel:+33789672321\">07 89 67 23 21<\/a>.<\/p><\/section><\/div><\/main>","protected":false},"excerpt":{"rendered":"<p>LB STUDIO \u00b7 SERVICE CLIENT R\u00e9tractation et remboursements Nos ateliers fournissent des contenus num\u00e9riques \u00e0 acc\u00e8s imm\u00e9diat : voici ce que cela change pour le droit de r\u00e9tractation et les remboursements. Nous contacter d\u2019abord Pour toute question sur une commande, un paiement ou l\u2019acc\u00e8s \u00e0 un rendu, \u00e9crivez \u00e0 devis@lbstudio3d.com en indiquant votre num\u00e9ro de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-69","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9tractation et remboursements - LB Studio 2D<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lbstudio2d.com\/index.php\/remboursements_retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9tractation et remboursements - LB Studio 2D\" \/>\n<meta property=\"og:description\" content=\"LB STUDIO \u00b7 SERVICE CLIENT R\u00e9tractation et remboursements Nos ateliers fournissent des contenus num\u00e9riques \u00e0 acc\u00e8s imm\u00e9diat : voici ce que cela change pour le droit de r\u00e9tractation et les remboursements. 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